TERMS & CONDITIONS

Welcome to Enchánter. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

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General

These Terms & Conditions apply to all purchases made on our website and the use of our services. By using our website and services, you agree to these terms. If you do not agree, please do not use our website.

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Products and Services

Product Availability:

We make every effort to display accurate stock information. However, we do not guarantee that any product or service listed will always be available at the time of your order.

 

Pricing:

All prices listed on our website are subject to change without prior notice. Prices displayed at the time of purchase will be honored.

 

Product Information:

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not warrant that the product information is free from errors. If a product is found to be incorrectly priced, we reserve the right to cancel the order and issue a refund.

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Orders

Order Confirmation:
Upon placing an order, you will receive an email or WhatsApp confirmation. This does not mean your order has been accepted. We reserve the right to refuse or cancel any order for any reason.

Payment Terms:

We accept list accepted payment methods for purchases. Payment must be made in full before shipping the product.

Order Cancellations:

Orders can be canceled within 24 hours of placing the order. After this period, cancellations will not be accepted.

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Shipping & Delivery

Shipping Time:
Shipping times may vary based on your location and product availability. Once your order has been shipped, you will receive tracking information.

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Delivery:
Enchánter is not responsible for any delays caused by courier services or customs clearance processes.

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Returns & Refunds

Our Return & Refund Policy is an integral part of these Terms & Conditions. Please refer to our Return & Refund Policy for details.

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Promotions & Discounts

Promotional Items:
Items bought during promotions are non-returnable and non-refundable, as outlined in our Return & Refund Policy.

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Discount Codes:
Promotional discount codes must be applied at checkout. Discounts cannot be applied after an order is completed.

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Intellectual Property

All content on this website, including but not limited to logos, trademarks, images, text, and product descriptions, is the property of Enchánter or its content suppliers. Any unauthorized use of this content is prohibited.

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Limitation of Liability

To the fullest extent permitted by law, Enchánter will not be liable for any damages arising out of or in connection with the use of our products or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

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Governing Law

These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Malaysia.

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Changes to Terms & Conditions

Enchánter reserves the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly.

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Contact Information

If you have any questions about these Terms & Conditions, please contact us via WhatsApp at +6010-3199938.